These items have been created for customers, but may have some flaws i.e. color distortion, irregular size or or a small mistake. The items are still nice and the flaws aren't noticeable. Other items have been created as a sample for a trade show or sample sale. Sample items do not have any flaws, but the only size noted is available for the price noted. The size or style cannot be changed or altered. These items are sold AS IS and cannot be returned or exchanged. These items are NON-REFUNDABLE.